Mark is an Anglo-Aussie living in the US with his wife Danielle and two kids Jack and Emily.  Mark emigrated to Australia immediately after finishing his BSc in Management Science from the University of Manchester and started to work with PwC in Sydney.  He stayed with PwC for 10 years working in the Assurance, Corporate Finance and Consulting practices and gathered great experience working in 6 countries and 5 separate industries where he became interested in the underlying social systems in the different companies, industries and countries he was exposed to.  Mark left PwC when IBM acquired the consulting arm and became GM Strategy & Business Development within Coles Myer Limited (now Wesfarmers) where he remained for 4 years prior to becoming the Chief Executive Noodle of Wagamama in Australia.  At this time Mark had his first experience of executive coaching and it was so impactful that he decided to become a qualified coach himself and created his leadership style around coaching.  Mark then co-founded an e-commerce company in Sydney which was the first pure-play major shoe store in Australia which he exited in 2013 and relocated to the US to support Tony Hsieh’s Downtown Project in Las Vegas.  He is currently supporting the U.S. Air Force’s culture of innovation initiative called AFWERX working with the 670,000 men and women of the Air Force to increase the efficiency and effectiveness of grass roots innovation on base and also helping connect the Air Force with the private sector and academia.  You can connect with Mark at: https://www.linkedin.com/in/markrowland007/

Show Notes

Roceteer, the company Mark founded five years ago he was the only male in the team.

Coles Myer was the only company he worked with that appeared to have gender bias.

Mark says that he is finding companies becoming more fair towards ensuring absence of gender bias now than previously.

The Music of Adam Ant

Marks goal is how to have as many happy minutes in his life, and helping others have many happy minutes as well.

The death of his little dog and how that affected him when he was a boy.

His first executive coach when he became a CEO enabled him to feel OK about having emotions.

When Mark’s father died in his twenties it gave him pause to reflect on his life to this point and what he wanted to do going forward.

Making a list of all his regrets to the time his father died and all the things he might be able to make amends upon.

Mark did not have any real confidantes until after his father died, prior to that it was mostly self reflection.

The three emotions of a teenage male. Angry, happy or whatever.

Teaching his kids emotional intelligence, what emotions are, why they matter.

After his fathers death he intentionally dropped the many facades he had put up to try and control what peoples perception of him might be.

Gloriously fallible human beings

Studied coaching, NLP and non violent communication

‘I realised this is the type of human being I wanted to be’

It did not come naturally to Mark to realise that everyone in business is a human being.

Becoming the Chief Happiness Officer

‘Everything in business was a human connection’

It took a long time for Mark to realise that it was Ok to ask questions in Board meetings when he didn’t understand something

Mark cringes when people talk about work life balance

‘Are the hours you spend at work not life?’

Work life integration – ‘everything that I do in the hours I am awake is me expressing myself’

Ricardo Semler – 7 day weekend

Self managed organisations

Bucky Fuller obnoxico

Part of the role of leader might be to sheild

A very different take on the right to bare arms

‘When you learn how to be a coach you realise you suck at mind reading’

Spiral Dynamics

We should choose our words carefully when talking to someone with a completely different set of beliefs.

Jonathan Haidt The Coddling of America

Self managed organisations

The only time Mark contemplated suicide and why.

“My happiness is not measured by how much cash I have in the bank or the type of car I drive.”

‘If I am lying on my death bed and looking back at my life I want I to know I was as happy as possible and helped as many other people to be happy too.’

Am I happy with what I did today? Am I happy with the impact I had on other people?

Marks Key Performance indicator of his life. How many happy minutes did I have while I was alive multiplied or plus how many happy minutes did I help others to have.

Its all about humans

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